GEST S.p.A. - Via dell' Unità d'Italia, 10 - 50018 Scandicci (FI) - fax 055 7352 203 - info@gestramvia.it

Capitale sociale euro 2.000.000,00 int.vers. - R.E.A. FIRENZE 548117 - C.F. e P.IVA 05452730483

SERVICE & RULES

BICYCLE

Small suitcases or packages - not more than 10 kg (22 lbs), 55x40x20 cm (22x16x8 inches) are allowed free of charge.

You must validate an extra ticket for each larger bag(max. 80X45X25 cm, 20 Kg or 31x18x10 inches/44 lbs);

 

Limit of 2 pieces per passenger. Outsize bags are not allowed. Baby carriages and strollers are allowed free of charge as are small musical instruments, Fishing rods and skis as long as they are dismantled and in cases.

 

To know all details read "Contidion of carriage"

LUGGAGE

ANIMALS

One animal per passenger is allowed.

  • Dogs (with muzzle and leash), guide dogs for the sight impaired (without muzzle) are allowed.

  • Other small animal (in pet carriers) are allowed.

  • who leads the animal on the local public transport means that it does not dirty or create disturbance or damage to other passengers or the car.

To know all details read "Contidion of carriage"

All trams in service and all shelters are accessible to passengers with motor or visual impairments.

For those who need to use a wheelchair, there are 4 wheelchair-accessible stations with an anchorage system on all trams.

For those who have visual difficulties, there are acoustic signals on the trams that communicate the name of the stop and indications in braille on the push-buttons for door opening.

There are Loges route indicators on the shelters and on the access roads to the same.

ACCESS FOR DISABLED PEOPLE

SERVICE CHARTER AND CONDITIONS OF CARRIAGE

QUALITY POLICY AND PRIVACY INFORMATION